Privacy Policy

Collecting and using Your Personal Data

Types of Data Collected

Personal Data

While using the website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Address
• Usage Data

Usage Data

Usage Data is collected automatically when using the website.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Sharing and Use of Your Personal Data

We will not share your data with any other organisations, unless obliged to by applicable laws or regulations, with the exception of certain third party service providers with whom we share data (including Personal Data), because we employ them to perform tasks on our behalf. These service providers include payment processing providers (such as PayPal) and carriers (such as Royal Mail and Parcelforce).

We may use Personal Data for the following purposes:

• To provide and maintain our service, including to monitor the usage of our service.
• To manage your account: to manage your registration as a user of the service. The Personal Data you provide can give you access to different functionalities of the service that are available to you as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products you have purchased.
• To contact you: To contact you by email, telephone calls, SMS.
• To manage your requests: To attend and manage your requests to us.

Retention of your Personal Data

·        We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

·        We will also retain usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the website, or we are legally obligated to retain this data for longer periods.

Delete your Personal Data

·         You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.

·         The website may give you the ability to delete certain information about you from within the service.

·         You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

·         Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Cookies

Cookies are small text files stored on your device when you visit a website.

Our website uses cookies to enable the shopping basket to work, to help us improve your experience, and to analyse site usage. These cookies fall in to these categories:

·         Category 1: strictly necessary cookies. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

·         Category 2: Performance cookies.  These collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

·         Category 3:  Functional cookies.  These cookies remember choices the user makes to improve their experience, such as language or region settings.

By using our website, you agree that we can place the above types of cookies on your device.